RetailVector is a Mystery Shopping venture that aims to measure and help clients to enhance customer satisfaction by leveraging real shopper experiences.
What is Mystery Shopping?
Mystery Shopping is the way to measure performance of business using trained shoppers to anonymously evaluate customer service, operations, employee integrity, merchandising, and product quality.
Mystery shoppers visit outlets disguised as normal customers, and behave like other customers do-ask for alteration, make a purchase, make a return and even inquire about loyalty points. These secret customers are there to evaluate the businesses and their employees. After a visit, the mystery shopper completes a report or questionnaire detailing what occurred.
Retail Vector also employs mystery shopping software supported by well-defined processes for every aspect of mystery shopping ensuring the highest quality for every assignment.
They also provide an opportunity to any person to become a Mystery shopper. If you are interested in getting paid to shop, eat and more while providing an important service to businesses, this platform is for you. You can register yourself with RetailVector.
From a client perspective, they offer Instant Analytic Reports on online dashboards which are easily accessible from their website. You can also download the customized reports in PDF and Excel format.
Visit: http://retailvector.com/
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